UVdesk - Opencart Free helpdesk ticket system

  (3 Ratings)
UVdesk - Opencart Free helpdesk ticket system

Compatibility

Opencart, 2.x.x.x, 3.x.x.x

Last updated

22 Jul 2020

Created

22 Dec 2016

Developed by Opencart partner

3 Months free support

Documentation included

Uvdesk Helpdesk System for Opencart integrates the Uvdesk system to the Opencart store. Using this add-on admin can manage all their tickets from Opencart store admin panel. Customers can also respond to tickets from the front-end of Opencart store. The updates/replies on the tickets will be instantly updated on both the platforms i.e. if admin responds to a ticket using Opencart Store then the reply made will also be updated on the Uvdesk. All the changes are made in real-time on both the platforms.


How to use this module?

- For checking the admin panel of the module, you can click on the "Demo" button then in the header, you need to click on the “Back End”.

- For admin login, you have to use the below given credentials

        - Username: demo

        - Password: demo

- After login, you can check for the module's configuration by navigating to-- Extensions > Modules > Webkul UVdesk.


- For checking the customer view, you can click on the "Demo" button.

    - For customer login, you have to use these credentials

        - Username : test@webkul.com

        - Password: demo